Terms & Conditions

Title to all goods remains with the company until all Moneys payable in accordance with the invoice have been paid in full. The Company reserve the right to repossess all unpaid merchandise without the necessity of any legal actions. Any invoice discrepancies must be reported within seven days of the invoice date, otherwise the invoice shall be binding without change. The purchaser is responsible for inspection of all products upon receipt and notifying the Company of any problems within two working days.

Product Listings
All prices, products, specifications, and services are subject to change without notice. Specific customer specifications must be received in writing prior to purchase. Reasonable efforts have been made to compile these product listings as completely and accurately as possible, but there may be typographical mistakes or errors in content. The Company does not guarantee the accuracy of information contained on this web site. Deliveries, handling, and VAT are not included in the prices shown. Quantities are limited and are available while supplies last. Goods are not sold on a trial basis. Customers should check specifications and suitability before ordering.

Payment
Where payment has not been received on the day of order all payments must be received within 14 days. Customers who have had their credit application accepted are liable to settle all outstanding invoices within 30 days. Payments not received within the due period Huntley Refrigeration Ltd reserve the right to contact the customer in order to achieve full payment. Huntley Refrigeration Ltd reserve the right to charge customers daily interest of 8% on unpaid invoices also all charges incurred to achieve payment are to be paid by the customer.

Deliveries
In most cases the customer can request and express delivery or an economy delivery throughout the UK mainland*. The Company can not be held responsible for products being out of stock or delays in delivery. Every effort shall be made to advise the customer of any delays as soon as possible. Delivery does not include unpacking, positioning, erecting or start up. Estimated delivery times can not be guaranteed. Please check goods for damage and sign the delivery note accordingly, once goods have been moved, damage claims cannot be considered. Claims received for damage goods on delivery where the delivery notes do not indicate damages shall be void. Not checked or similar wording is not acceptable. In the event of damage a copy of the delivery note signed by recipient and confirmed by letter to us within 5 days is required for a claim to be considered. Packing material and the item must be kept for our insurers to examine.

*Delivery prices are confined to the UK mainland. Delivery charges to Europe and the rest of the world are available via email. Goods received over 5 working days can not be returned or monies refunded where there is no fault with the product. The product is classed as a delivery the moment the product has left a warehouse/storage location. In the event of cancellation once the goods have started the delivery journey even if the customer does not receive the goods the restocking fee will apply.

Warranty
The Company makes no warranties with respect to the equipment. It is understood that all warranties, expressed or implied, including, but not limited to, warranties or merchantability and fitness of a particular purpose, except as may be offered by the manufacturer, are especially excluded. Parts are sold with parts only warranty unless agreed in written confirmation from the Company. Quotations for labour warranties can be provided upon request. The Company can not be held responsible for warranties where installations were carried out by any person other than the Company. Any products found faulty upon delivery or within the specified warranty period shall be repaired or replaced at the discretion of Huntley Refrigeration Ltd Any products returned for what ever reason shall incur a 25% restocking fee and a collection charge.

Warranty Logos displayed per product are guidance only and are subject to manufacturers and suppliers changes without prior notice.

Return Policy
It is the responsibility of the customer to ensure they are ordering the correct product(s) for their requirements. The product listings indicate the vendor product numbers so that customers may contact vendors if they require specific product information. Refunds for return merchandise will be at the current price or the price at which it was purchased, whichever is lower, less the collection charge and a 25% restocking fee. Collection charge will apply if the Company arranges a separate collection of the goods. Goods must be returned in original packaging with unused original manuals, proof of collection/return delivery must be obtained.

Cancellation / Refunds Policy
The following Refund Policies apply :

  • Policy A - Where a customer has cancelled an order before the goods have started the delivery journey - a full refund will be issued
  • Policy B - Where a customer cancels an order and the goods have started the delivery process or received the goods - 25% restocking fee
  • Policy C - Where a customer cancels an order after receipt of the goods and there is no fault found with the goods - a collection charge will apply

Export
Huntley Refrigeration Ltd is not responsible for import duties or compliance with local laws.

Limitations of Liability
No liability is assumed by the Company for damages and/or injury resulting from use of products supplied by this company. In no event will the Company be liable for indirect or consequential damages whatsoever resulting from loss or use, products profits arising out of in connections with the use or performance of the Company or products supplied by the Company.

General
All prices are subject to alteration without prior notice. All prices exclude VAT. Orders cancelled may incur a charge; cancellations must be received in writing.

All illustrations and specifications are a representation of the product indicated.

Huntley Refrigeration Ltd reserves the right to alter or adjust specifications without prior notice.

All orders are subject to our full Terms and Conditions